Returns & Exchanges

At Europeandeli, we strive to ensure your gourmet imports arrive in perfect condition; however, due to the perishable nature of food items, returns are generally limited to damaged or incorrect shipments. Please contact our support team within 48 hours of delivery to initiate a resolution for any quality concerns.

Return Process

• 1.
  Inspect Your Order

  Upon arrival, immediately check your package for any signs of damage, leakage, or missing items from your packing slip.

• 2.
  Contact Support

  Email our customer service team with your order number and clear photographs of the damaged product or incorrect item received.

• 3.
  Authorization Review

  Our team will review your claim within 24 business hours to determine eligibility for a replacement or a store credit refund.

• 4.
  Resolution Delivery

  Once approved, we will ship out a replacement at no extra cost or issue a refund to your original payment method, excluding original shipping fees.